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ZoneAlarm Plus Versions 3. Upgrading Zone-Alarm Pro to Version 3. Use Zone Labs Integrity Server 2. The names of the files on the software download site are:. This connection lets you access a private network as if you were an on-site user. This document identifies the new features, system requirements, limitations and restrictions, known issues, resolved caveats, and related documentation.

Please read it carefully prior to installation. The section, " Usage Notes ," describes interoperability considerations and other issues you should be aware of when installing and using the VPN Client.

This release, however, does not support WWAN devices also called wireless data cards on Windows 7 x86 bit and x It does not support the establishment of a VPN connection over a tethered link.

VPN Client 5. To avoid system failures, uninstall either of these two applications, upgrade McAfee to the latest version, or use VPN Client 4. To download the version of AnyConnect, you must be a registered user of Cisco.

Step 2 Click Download Software. Step 4 Click Yes in response to the prompt, "Do you want to view only the webpage content that was delivered securely? Step 5 Enter your cisco. Step 6 Ensure the Latest Releases folder is open. Step 7 Click Download Now next to the associated name of the. Step 8 Click Proceed with Download. Step 9 Read and verify the download rules below the link, then click Agree.

Note Due to issues surrounding network installation, Active Directory Group Policy software deployment is no longer supported. For more information and a workaround, refer to open caveat CSCse For more information about a previous hotfix for this problem, go to this URL:. After upgrading Windows XP to Windows 7 or Vista, one experiences various problems with the VPN Client, ranging from client not logging, client won't connect, virtual adapter not installing, and so on.

However, upgrading a Windows XP installation with legacy applications ranging from Firewalls, Antivirus, device drivers, and so on to Windows 7 or Vista is not supported, because the problems stem from the legacy applications no longer supported by the OS. Installing with MSI requires administrator privileges.

The MSI installer does not uninstall the older versions; it attempts to install before aborting gracefully. Once a version 4. To connect using a digital certificate for authentication, you need a digital certificate signed by one of the following Certificate Authorities CAs installed on your PC:. The VPN Client accepts a blank password for certificate retrieval, but should not. VPN Client software uses an all-numeric version numbering system to facilitate the automatic update function.

Release numbers are represented in the format:. The major and minor release numbers represent the feature level of the product. Major and minor releases implement new product capabilities. The sustaining and build release numbers represent significant or minor patch levels, respectively.

For example, 5. All sustaining and build releases are cumulative; however, we do not release all build numbers. The build number for this release is 5. However, if the same interface has a secondary IP address, the VPN Client uses the secondary IP address to transmit all traffic once the session is established.

The actual time it takes to connect might vary from customer to customer. By default, Windows 7 enables IPv6. The only workaround is to disable IPv6 on the endpoint. In addition, you should be aware of the known caveats in this release. Refer to "Known Caveats" on page 17 of this document for the list of known problems. If a VPN 4. A pop-up message appears, allowing you to reconnect the VPN connection. However, selecting reconnect may not re-establish the VPN tunnel.

This situation occurred with the VPN 4. The client disconnects after going into any hibernate or standby situations. This behavior was tracked with the defect ID CSCsf and resolved; however, Cisco cannot guarantee that this solution will work on all hardware platforms and operating systems. If you do see the behavior described in the defect, use the following workaround:. When you awaken your computer, re-establish the Cisco VPN session. A split-dns value containing wildcards can cause a system failure when a Windows user accesses certain URLs.

For example, the split-dns value a,b,c,d,e,f,g,h,i,j,k,l,m,no,p,q,r,s,t,u,v,w,x,y,z can cause a system failure. To avoid these failures, move the VPN adapter to the top of the binding order list of network adapters. Note that Split DNS requires entries only for internal domains. You might encounter the following compatibility issues when using the VPN Client with specific applications.

Whenever possible, this list describes the circumstances under which an issue might occur and workarounds for potential problems. The following known issues might occur with the indicated Microsoft Windows operating systems and applications software. Therefore, when using the VPN Client, we do not recommend enabling this feature or running front-end applications that enable it such as Connectify or Virtual Router. The VPN Client does not detect a dialup connection made with Microsoft Connection Manager because of incompatibilities between the requirements of the two applications.

To work around this problem, do one of the following:. If you are having problems, check your network properties and remove the WINS entries if they are not correct for your network. However, it does not conflict with an installed Token Ring interface. Run Microsoft Outlook and set it as the default mail client. This message does not affect operation of the VPN Client. The issue occurs when Microsoft Outlook is installed but not configured for email, although it is the default mail client.

It is caused by a Registry Key that is set when the user installs Outlook. VPN Encapsulation adds to the overall message length. The default MTU adjusted value is for all adapters. If the default adjustments are not sufficient, you may experience problems sending and receiving data.

To avoid fragmented packets, you can change the MTU size, usually to a lower value than the default. Refer to the following table for the specific procedures for each type of connection. The MTU is the largest number of bytes a frame can carry, not counting the frame's header and trailer.

A frame is a single unit of transportation on the Data Link Layer. It consists of header data, plus data that was passed down from the Network Layer, plus sometimes trailer data.

An Ethernet frame has an MTU of bytes, but the actual size of the frame can be up to bytes byte header, 4-byte CRC trailer. Common failure indications include the following:. If you do not experience a problem, do not change the MTU value. Usually, an MTU value of works.

Decrement the MaxFrameSize value by 50 or until it works. The following table shows how to set the MTU value for each type of connection. This does not cause any problems and can be ignored. AOL Version 6. AOL Version 7. This requires the use of split tunneling to support the polling mechanism. Without split tunneling, AOL disconnects after a period of time between 5 and 30 minutes.

When making a dialup connection with AOL 7. The AOL dialup process uses a fallback method which, if your initial attempt to connect fails, resorts to a different connection type for the second attempt. When this happens, the VPN Client cannot connect. This is a known issue, and AOL is investigating the problem. To work around this issue, try to reconnect the dialup connection and try to avoid getting two PPP adapters.

You will need to restart the program. EXE, generated an application error. The result of such errors is that the ZoneAlarm GUI does not run, and therefore a user cannot change any settings in ZoneAlarm Plus or allow new programs to access the Internet. VPN Client does not support the auto-update package for versions higher than 5. Windows 7 and Vista leave the client hanging while it attempts to disconnect upon awakening after hibernation. To avoid this issue, close the client interface before hibernation and reopen it upon awakening.

Upgrading ZoneAlarm Pro version 3.